A recent article by Slate.com pointed me to an issue with Facebook’s Messaging system that I, and I am sure many others, simply did not know about.
With Facebook Messages replacing traditional E-Mail in many situations it is extremely important that you know about something which, honestly, took me by surprise.
“Other Messages” in Facebook
As many of us are well aware, Facebook allows users to send messages to one another. What many of us are NOT well aware of is apparently, you must be friends or friends of friends with someone for that person to receive the message in their regular Facebook Message “inbox”.
According to a Facebook Representative, here is the explanation of the “Social Inbox” implemented in Nov. 2010 to sift out “meaningful” messages from less meaningful ones.
“It seems wrong that an email message from your best friend gets sandwiched between a bill and a bank statement. It’s not that those other messages aren’t important, but one of them is more meaningful. With new Messages, your Inbox will only contain messages from your friends and their friends. All other messages will go into an Other folder where you can look at them separately. If someone you know isn’t on Facebook, that person’s email will initially go into the Other folder. You can easily move that conversation into the Inbox, and all the future conversations with that friend will show up there.”
Note: “Messages sent to mailing lists and broad distribution groups are also sifted out.”
How Do I Access “Other Messages” On Facebook?
The process of checking this ‘other’ folder is pretty simple, but likely almost always overlooked. Simply click on the ‘Messages’ tab on your left hand nav bar and below that should pop your other folder. Clicking that will bring up all (any) messages you may have that filtered into this sneaky folder.
I just checked this “other” folder and found messages from friends. In fact, I had more than 20 messages and 5 of them were from people I am connected to. There was nothing urgent, but for Elizabeth Weingarten (of slate.com) there were FOUR, VERY important messages. They were from someone who had just found her brand new Macbook in the back of a taxi cab. It took her 2 months to get the computer back (after purchasing a replacement) because she wasn’t aware of this folder.
So what about you? Do you have old messages from someone you had been hoping to hear from? Important, now overdue or expired offers? Share this post with your friends (via the share bar at the top) so they can check their messages as well.